Default solution folder, feel free to edit or delete it.

My Watch Is Gaining Or Losing Too Much Time Per Day
The manufacturer suggests that you take the timing of your watch as a function of its daily deviance over the course of a week. rather than taking the devia...
Wed, 23 Mar, 2022 at 3:22 PM
I'm Unsure If a Dealer Is Authorized
Beware of purchasing from unauthorized Orient Watch dealers. Fakes and counterfeits exist, so to ensure authenticity, we recommend only purchasing from a...
Wed, 23 Mar, 2022 at 3:10 PM
I'm located outside of the United States. How can I purchase an Orient watch?
Unfortunately, per our distribution agreement with Seiko Epson, we are unable to ship outside of the United States and Canada. We would suggest contacti...
Mon, 28 Mar, 2022 at 4:39 PM
Returns and Exchanges
Returning a product to us is easy. Customers have 30 days (starting from the date that their order was shipped from our warehouse) to request a Return Merch...
Fri, 8 Apr, 2022 at 10:40 AM
Customizing Watches
Unfortunately, Orient Watch USA does not offer in-house customizing engraving or customization. We are unable to modify the watches in any way prior to ship...
Wed, 30 Mar, 2022 at 9:42 AM